Refund and Returns Policy
Sia Store Refund and Return Policy
At Sia Store, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
Returns
- Eligibility: Items must be returned within 30 days of receipt.
- Condition: Items must be unused and in the same condition that you received them, including the original packaging.
- Process: To initiate a return, please contact us at [email protected]. Once your return is approved, you will receive instructions on how to send your item back to us.
Refunds
- Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
- Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
If you need to exchange an item for the same item, please contact us at [email protected]. Exchanges are subject to availability.
Non-Returnable Items
Several types of goods are exempt from being returned. Non-returnable items include:
- Custom or personalized items
- Gift cards
If you have any questions regarding our Refund and Return Policy, please contact us at [email protected].